At LifeCenter Northwest, we work together to save lives through the recovery of organs and tissues for transplant. Each and every individual within our organization is a vital and valued member of the team. Serving the largest area in the country, LifeCenter Northwest cares for organ and tissue donors in Alaska, Montana, North Idaho and Washington. To those who embrace our commitment to compassion, collaboration, integrity, and courageous leadership, we offer the opportunity to learn and grow as part of the LifeCenter Northwest team. Come join us!
Communications Intern – Bellevue, WA
The Communications Intern for LifeCenter Northwest (LCNW) will support the work of the Community Relations Department. Our programs provide accurate information to the community that promotes the decision to register as an organ, eye, and tissue donor and encourage donation at the time of death. This position will focus specifically on digital media development, copywriting, social media management, event coordination, and community outreach.
- Support the Communications Program Manager, Event Program Manager, and Community Outreach Program Manager.
- Graphic design, including the creation of flyers, social media images, and invitations.
- Assist with maintaining our donation story library by cataloguing, writing, and editing donation stories.
- Assist with updates for LCNW’s social media accounts and website.
- Assist in the development of outreach campaigns, helps set goals to increase followers and donation awareness, and monitors effectiveness of promotion efforts.
- Plan, coordinates, and participates in community events as assigned by Community Outreach Program Manager and Events Program Manager.
- Assist with the production of high quality, creative photography to support communications efforts and strengthen storytelling.
- Work with the Community Relations Department on networking and relationship building.
- Stay up-to-date with news and information regarding organ, eye, and tissue donation as well as the transplantation industry.
- Assist with general administration duties for Community Relations Department.
- At least sophomore standing and enrolled in an accredited college or university with minimum GPA of 3.00.
- Strong story development and editing skills required.
- Demonstrate strong interviewing and storytelling abilities.
- Demonstrate operating knowledge of InDesign, Photoshop, and Illustrator preferred.
- Strong organizational skills, ability to manage multiple tasks to meet deadlines, and desire to be a self-starter.
- Previous experience developing and managing social media content preferred.
- Previous communications experience preferred.
- Experience with WordPress or other common web platforms preferred.
- Must demonstrate operating knowledge of computers and have an intermediate level skill (at a minimum) in Outlook, Word, Excel and other comparable software programs.
- Requires effective communication skills, both written and verbal, including, but not limited to, general correspondence as well as the presentation of information.
- Confident, professional phone manner for dealing with volunteers, vendors and contributors.
- The duration of the position is negotiable, up to 12 months.
- Part-time, 20 hours, per week within regular business hours during the school year and a possibility for full time, 37 hours, during the summer.
- LifeCenter Northwest will adhere to university requirements to enable the receipt of college credits for this internship.
Donor Information Intern- Bellevue, WA
LifeCenter Northwest is currently seeking a paid intern to work in our Quality and Donor Information department.
Our Donor Information Group provides timely and accurate reviews of the organ and tissue donation process, and assists the maintenance of donor databases. This position will focus specifically on assisting the Donor Information Specialists in organ and tissue chart throughput, donor information data entry, and assist in various Quality Assurance functions.
- Become knowledgeable about organ, eye, and tissue donation and the transplantation field
- Become knowledgeable about the regulations that govern organ and tissue donation
- Learn basic quality assurance functions, such as Good Documentation Practices, document control, and record retention
- Assist the Donor Information Specialists in performing evaluations of organ and tissue charts, including data entry, medical record review, and partner communications
- Works with the Organ Recovery and Tissue Recovery groups to ensure chart throughput and to request and resolve requests for follow-up information
- Accurately and consistently enters and reviews donor information across different web-based databases
- Adhere to quality standards and legal compliance with regulatory and accreditation agencies (AOPO, OPTN, CMS, etc.)
- At least junior standing and enrolled in an accredited college or university with minimum GPA of 3.00.
- Coursework or experience in biology, microbiology, anatomy & physiology, or pre-med is preferred
- Strong organizational skills, and the ability to follow instructions as they are written
- Previous experience with basic medical terminology, and familiarity with anatomy preferred
- Strict attention to detail, with the ability to accurately correlate data across multiple platforms (e.g., between different databases; between handwritten and electronic documentation)
- Advanced knowledge of personal computers with at least intermediate or preferably advanced skills in Outlook, Word, Excel, MS Project, Power Point and other comparable software programs.
- The duration of the position is negotiable, up to 11 consecutive months.
- Must be available to work 20 hours per week within regular business hours.
Intern, Donor Family Aftercare – Bellevue, WA
The Donor Family Aftercare Intern position is responsible for assisting the Aftercare Program in all of its functions. This role provides support for the aftercare program to ensure donor family experiences are consistent and the highest level of quality service and outcome is achieved.
General Responsibilities: Job requirements and qualifications are stated in broad terms and are not intended to be inclusive.
- Become knowledgeable about organ, eye, and tissue donation and the transplantation field
• Become knowledgeable about psycho-social processes related to grief and bereavement
• Provide bereavement and grief resources to families
• Facilitate correspondence between donor families and recipients
• Learn to assist with phone calls to families for follow up
• Participate on planning team for donor family events and celebrations
• Help with planning of special projects for donor families
• Ensure that the Aftercare Donor Family database is timely and accurate.
• Manage data related to family feedback and satisfaction
• Adhere to quality standards and legal compliance with regulatory and accreditation agencies (AOPO, OPTN, CMS, etc.).
- At least junior standing and enrolled in an accredited college or university with minimum GPA of 3.00
- Coursework or experience in social services, human services, social work, or psychology is preferred
Knowledge, Skills, and Abilities:
- Ability to learn and understand applicable local/state/federal regulations
- Multi-tasking, i.e., ability to function and complete work with competing priorities and expectations, good problem-solving skills
- Personal and interpersonal skills, i.e., clarity, diplomacy, consideration, sensitivity, confidentiality and the ability to collaborate
- Excellent written and verbal skills
- Strong attention to detail and good follow through
- Ability to work successfully as a team member and independently
- Advanced knowledge of personal computers with at least intermediate or preferably advanced skills in Outlook, Word, Excel, MS Project, Power Point and other comparable software programs
- Requires a valid driver’s license and access to an insured automobile or the ability to arrive and depart from work and work-related functions at expected times
- This position requires the manual dexterity sufficient to effectively operate phones, computers, and other office equipment
- The individual must have the ability to speak clearly using the English language to accurately convey information and be able to hear at normal speaking levels both in person and over the phone
- Specific vision abilities required by this position include close vision, depth perception, and the ability to adjust focus
- Generally, working conditions do not require exposure to hazardous materials nor extremes in health and safety hazards
- Work is normally performed in an office or hospital setting as well as other business environments
- The employee is required to lift up to 25 pounds with or without assistance
- The duration of the position is negotiable; ideally candidates will be available beginning June 2018
- 20 hours per week within regular business hours; additional hours available during the summer months
- To enable the receipt of college credits, LifeCenter Northwest will work with you to meet school’s requirements
*This is a paid position*